Laylah

This Privacy Policy explains how Laylah ("we," "our," "us") collects, uses, and protects your personal data when you use our website, mobile applications, and services ("Platform"). By using the Platform, you agree to the practices described in this policy.

1. Information We Collect

We collect personal data to provide our services and improve your experience. The information we collect may include:

Account Data: Your name, email address, phone number, and password when you create an account.
Booking Data: Information related to your bookings, such as event dates, venue preferences, and payment information.
User Content: Photos, reviews, and descriptions you upload to the Platform.
Technical Data: Your IP address, device information, browser type, and usage data collected via cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

To Provide Services: To connect Clients with Providers, process bookings, and manage your account.
To Improve the Platform: To analyze user behavior, fix bugs, and enhance our services and features.
To Communicate: To send you updates about your bookings, promotional offers (with your consent), and important notices.
To Ensure Security: To protect the Platform from fraud and unauthorized access.

3. How We Share Your Information

We only share your personal data with third parties in the following limited circumstances:

With Providers: When you make a booking, we share necessary information with the Provider to complete the transaction.
With Third-Party Service Providers: We use third-party services for tasks such as payment processing, data hosting, and analytics. These providers are obligated to protect your data.
For Legal Reasons: We may disclose your data if required by law or a court order, or to protect our rights and the safety of our users.

4. Data Security

We implement organizational and technical measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information.

5. Your Rights

Under the Saudi Personal Data Protection Law (PDPL), you have certain rights concerning your personal data, including the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct any inaccurate or incomplete data.
Deletion: Request the deletion of your data in certain circumstances.
Withdraw Consent: Withdraw your consent for data processing at any time.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

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